Privacy Policy

The Woodlands Travel Club, LLC, a Texas limited liability company doing business as Suitcases & Savoir Faire Society (the “Society,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit savoirfairetravelsociety.com (the “Website”), join our mailing list, become a Member, register for or attend a Society Event, or use our Community Platforms.

This Privacy Policy is part of our General Terms and Conditions and is incorporated into the Membership Agreement. Capitalized terms not defined here have the meanings given in the General Terms and Conditions.

1. Who We Are and Our Travel Partner

The Society is a travel community. We are not a seller of travel. Trips promoted through the Society are booked and sold by our Travel Partner, Exemplary Travel Advisors, LLC (“ETA”). The Society and ETA are separate legal entities under common ownership and management.

When you book a Trip, ETA collects the information needed for your travel, such as passport details, date of birth, travel preferences, and payment for travel, under ETA’s own privacy policy at https://www.e-t-a-travel.com/privacy-policy. The Society does not collect passport information or travel payments.

2. Information We Collect

Information you give us

• Contact information: your name, email address, phone number, and mailing address.

• Membership information: your membership plan and renewal dates, Member Portal login, the Household members you add, and your confirmation that you are at least 21 years old.

• Event information: your RSVPs and attendance, your acceptance of the General Terms and Conditions (including the date, time, and version accepted), and your photography choice.

• Payment information: membership and event payments are handled by our third-party payment processors. We receive limited details, such as your name, billing ZIP code, the last four digits of your card, and the transaction record. We do not store full card numbers.

• Community content: posts, comments, photos, reviews, destination votes, and other material you share on the Community Platforms.

• Communications: messages you send us, survey responses, and feedback.

• Roommate matching: if you use our optional roommate-matching service, we collect the information described in the separate Roommate Matching Program Terms and Background Check Waiver, which govern that information.

Photos, video, and audio from Society Events

Society Events are photographed and recorded. We collect images and recordings in which you may appear and use them according to Section 12 of the General Terms and Conditions and the photography choice you make when you RSVP.

Information collected automatically

When you use the Website, we and our service providers automatically collect usage data, such as your IP address, browser and device type, pages visited, time spent on pages, and referring site. Our marketing emails may contain small tracking images that tell us whether an email was opened.

Information from others

• ETA, for example confirmation that you booked a Trip, so we can provide Member-Only Benefits.

• Other Members, when a Member adds you as a Household member or registers you as a guest.

• Community platforms, such as Facebook, according to your settings on those platforms.

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Website and understand how it is used:

• Essential cookies keep the Website and Member Portal working, including logins and security.

• Preference cookies remember your choices, such as your cookie settings.

• Analytics cookies help us understand Website traffic. We use Google Analytics, which collects information under Google’s privacy policy at https://policies.google.com/privacy. You can opt out with the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

You can manage cookies through our cookie banner and your browser settings. Blocking essential cookies may prevent parts of the Website from working.

Do Not Track. Our Website does not currently respond to browser “Do Not Track” signals.

4. How We Use Information

We use personal information to:

• Operate the Website, the Member Portal, and the Community Platforms.

• Process membership purchases, renewals, and event fees, and send related notices, including automatic renewal reminders.

• Plan and host Society Events, manage RSVPs and check-in, keep records of your acceptance of our terms, and honor your photography choice.

• Provide Member benefits, including priority Trip booking and Member-Only Benefits on Trips.

• Send you transactional messages and, unless you opt out, newsletters and information about Society Events and Trips.

• Send marketing text messages, but only if you have given separate, express consent.

• Promote the Society using event photos and Member Content as allowed by the General Terms and Conditions and the Membership Agreement.

• Understand and improve the Website and our programs.

• Keep Society Events and Community Platforms safe and enforce our Code of Conduct.

• Comply with the law, resolve disputes, and enforce our agreements.

5. How We Share Information

We do not sell your personal information, and we do not share it with third parties for their own marketing. We share it only as described below.

• With our Travel Partner (ETA), so ETA can respond to your Trip inquiries, confirm your membership status when you book, and coordinate Member-Only Benefits. As disclosed in the General Terms and Conditions, ETA pays the Society a referral fee on group Trip bookings. That fee is paid for completed bookings, not for your personal information.

• With service providers who help us run the Society, such as our website and membership platform, payment processors, email and text message services, analytics providers, and cloud storage. They may use your information only to provide services to us.

• With event venues, hosts, and photographers, as needed to run an event, such as attendee names for check-in and the list of attendees who chose not to be photographed.

• With other Members, when you post on the Community Platforms or interact at Society Events.

• For legal and safety reasons, when we believe in good faith that disclosure is needed to comply with law or legal process, protect the rights, property, or safety of the Society, our Members, or others, or investigate a possible violation of our terms.

• In a business transfer, such as a merger, sale of assets, or reorganization, subject to this Privacy Policy.

• With your consent or at your direction.

Mobile phone numbers and text-message consent are never shared with third parties for their marketing purposes.

6. Your Choices and Rights

• Account information. Members can update their information in the Member Portal.

• Email. Unsubscribe from marketing emails using the link in any email. We may still send transactional messages about your membership or events you registered for.

• Text messages. Reply STOP to any marketing text message to opt out.

• Photography. Change your photography choice at any time by emailing [email protected].

• Access, correction, and deletion. You may ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing [email protected].

We will verify your identity before acting on a request and respond within 45 days. We may keep information we are required or permitted to keep by law, such as transaction records and records of your acceptance of our terms and releases. Depending on where you live, you may have additional rights under your state’s privacy law. We honor the requests described above for everyone, and we will not treat you differently for making one.

7. How Long We Keep Information

We keep personal information for as long as needed for the purposes described in this Privacy Policy. In general:

• Membership records are kept while your membership is active and for three years afterward.

• Records of your acceptance of our terms, releases, and photography choices are kept for at least three years after the related event.

• Mailing-list information is kept until you unsubscribe or ask us to delete it.

• Event photos already published are handled as described in Section 12 of the General Terms and Conditions.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law.

9. Age Requirements

Membership and Society Events are limited to adults 21 and older. The Website is not directed to anyone under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

10. Third-Party Sites and Platforms

The Website links to third-party sites and services, including ETA, Facebook, and payment processors. Their privacy practices are governed by their own policies. Your use of the Society’s Facebook group is subject to Meta’s terms and privacy policy, and the Society does not control how Meta handles your data.

11. Where Information Is Processed

We are based in Texas, and personal information is processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy by posting a new version on the Website with a new “Last Updated” date. If we make a material change, we will notify Members by email or by a notice on the Website before the change takes effect.

13. Contact Us

The Woodlands Travel Club, LLC d/b/a Suitcases & Savoir Faire Society

26400 Kuykendahl Rd, STE C180-212, The Woodlands, TX 77375

Email: [email protected]